Practice Manager

Practice Manager | Gentle Backbone of the Collective | Boss of Boundaries, Bringer of Calm, Controller of Chaos

Shakira is the reason everything at Ash & Bloom works — from the tiniest email thread to the biggest clinic-wide pivot.

She’s the quiet force behind the scenes who keeps the wheels turning and the humans breathing.

Shakira is values-led, soul-driven, and joins this work not just for the logistics (though she is brilliant at them), but because she believes deeply in what we do here: care that heals, honours, and holds.

Shakira’s qualifications

Bachelor of Behavioural Science (Psychology) and Business (HRM)

Master of Business (HRM

Her magic

Shakira is the one who:

  • Will remember you have a migraine and dim the lights before you arrive

  • Will send the most grounding, graceful email you’ve ever received

  • Will gently enforce boundaries that protect the whole team

  • Will make you a cup of tea, check your calendar, manage three moving parts, and still ask how you’re doing

She’s the glue. The anchor. The “don’t worry, I’ve got it” when you didn’t even know you needed help.

Her vibe

Gentle voice. Steel spine. Absolute clinic mum energy — but the cool kind, with spreadsheets and soul.

Makes everyone feel safe. Never misses a beat.

Joined us not because it’s just a job — but because this work means something to her.

And honestly? We don’t know what we’d do without her..

Shakira’s nervous system soothers

When she’s not keeping the clinic running like a well-oiled (and well-caffeinated) machine, you’ll probably find her:

☕ Cradling a mug of herbal tea — the kind you drink slowly while watching the world soften around the edges.
☀️ Soaking up sunshine — ideally barefoot, face turned to the sky, recharging her solar panels.
🌿 Out in the wild (or her garden) — because dirt under the fingernails and ocean air are her love languages.
🐾 Cuddled up with Sushi and Ava — her feline sidekicks and expert co-regulators.
🧘‍♀️ Moving her body — whether that’s yoga, a gentle jog, or a date with the gym floor and a playlist that hits just right.
📚 Lost in a good book — recommendations always welcome, bonus points for ones that pair well with tea and a sunbeam..

You might meet Shakira if…

You’ve emailed us. Called us. Had to reschedule.

Got confused about a form. Felt anxious before your first session.

Needed someone calm, kind, and on top of things.

Shakira is often your first point of contact — the one who replies to your nervous first email with warmth, clarity, and zero judgment.

She’ll help you feel welcome, safe, and held before you’ve even walked through the door.